Weak signal/No Service

[palent]

I own a LG FIESTA™ 2 LTE, I have very poor signal in my location. I never have more than 2 bars, and calls keep dropping. Is there anything I can do to boost my signal? My has a Net10 phone too, she doesn't have problems of calls continually dropping calls.

[Net - Larry]

Hi palent. I'm NET10 Larry. I'm sorry for the trouble this has caused you. We'll review your account and further investigate what happened with your phone service. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[Mhyounge]

I recently left At&t (11/2020) and started using Net10 with my Samsung s7 edge.

I have a signal of -114 dBm and am constantly interrupted by long silences and dropped calls. I never experienced this with At&t.

What changed? I have the same phone.

Friends and family don't really want to call me anymore and that's a bummer.

[Net - Maria]

Hi Mhyounge. I'm Net - Maria. We truly understand how you feel. We're deeply sorry for the dropped calls that you've experienced on your phone. Let's look further into this matter and work to get this resolved. To further assist, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.