LG rebel 3 wont work on I65 in KY

LG rebel 3 wont work on I65 in KY

Postby tnhomestead » Sun Oct 21, 2018 1:29 am

Got a LG Rebel 3 to replace my busted Rebel. Now I no longer can make calls on I65 in Ky, from the Tn line to Elizabethtown, works fine everywhere else. Get a error message the number is not a valid number, but text and data work finme. Error code seems to be BG7( hard to hear). Old phone worked fine in that area!
tnhomestead
 
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Re: LG rebel 3 wont work on I65 in KY

Postby Net - Larry » Sun Oct 21, 2018 8:22 am

Hi tnhomestead. I'm NET10 Larry. We apologize for the trouble this has caused you. Let us help you troubleshoot the phone. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Net - Larry
 
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Joined: Tue Oct 25, 2011 9:22 am

Re: LG rebel 3 wont work on I65 in KY

Postby tnhomestead » Sun Oct 28, 2018 2:36 pm

Well, talked to customer disservice and the response was phones dont work everywhere. When I pointed out my old net10 phone worked fine, got some BS about the towers being different and that net10 cant help that. So its off to a new carrier I go -- why chase away long term customers with made up BS? I have worked phone towers -- and I was never even asked for the error code I get! What a joke of customer service!
tnhomestead
 
Posts: 5
Joined: Sat May 16, 2015 11:40 am

Re: LG rebel 3 wont work on I65 in KY

Postby Net - Larry » Mon Oct 29, 2018 8:53 am

Hi tnhomestead. I'm NET10 Larry. We are sorry to hear that you are displeased with the product and service. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Net - Larry
 
Posts: 1928
Joined: Tue Oct 25, 2011 9:22 am


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