"Credit Card Not Valid" but charged anyway

[101hs]

Same thing happened to me today, I was charged 7 times and never got any minutes. I kept getting an error saying my credit card was invalid, but yet it was charged 7 times.

[Jennifer1]

Hi 101hs. My name is NET10 Jennifer. Sorry that you’re having a problem. Please check your forum inbox for a private message. Thank you.

[mom2304]

I am having the same issue as well, this is ridiculous. Has anyone had this issue resolved? I stopped trying after the second try.

[Net - Maria]

Hi mom2304. My name is NET Maria. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.

[Net - Felice]

Hi mom2304. My name is NET10 Felice. If the money won't be credited back on your account after 24 to 48 hours, please call ou Customer Care Hotline at 1-877-836-2368; opens from Monday to Sunday 8:00 AM to 11:45 PM EST and ask to be transferred to the Refund Department.

[arodriguez56]

This same thing just happened to me. I would like some help please.

[Net - Maria]

Hi arodriguez56. My name is NET Maria. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.

[arodriguez56]

Horrible customer service. They stole my money then blamed it on my CC company. Still refuse to refund my "preathourization" fee. Time for a new wireless company I guess.

[Net - Catherine]

Hi arodriguez56. My name is NET10 Catherine. We are sorry for the trouble. Please check your forum inbox for a private message. Thanks.

[pepegraves]

WOW!!! I guess I shoulda read this b4 posting a new one about thiss problem... Shut that site down Net 10, until you square that problem away...I'm furious.... I've been robbed!!!!!