750 minute 30-day plan

750 minute 30-day plan

Postby cpulliam » Wed Nov 17, 2010 7:27 am

I just paid online for 2 months of the 750 minute/30-day plan, but when my phone updated it only showed 750 minutes and the expiration date of 30 days. Shouldn't it show 60 days and 1500 minutes?
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Re: 750 minute 30-day plan

Postby Jessica1 » Sat Nov 20, 2010 8:39 am

Good day, cpulliam. My name is Jessica Net and I'll be addressing your concern. Unfortunately, you cannot purchased two 750 minute/30 day mega card and add it to your phone at once. However, we'll find a way to get it rectified for you. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
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Re: 750 minute 30-day plan

Postby tirekicker1 » Sat Nov 20, 2010 9:33 pm

read the terms of agreement very carefully, your answer is in there,
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Re: 750 minute 30-day plan

Postby Jessica1 » Tue Nov 23, 2010 9:02 am

Good day, cpulliam. As per offline conversation, 750 minute mega card you have purchased this month will be added next month. I believe this resolves your issue. It's been a pleasure helping you. Have a good day.
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