Check Call Restrictions -54

[Cookies1234]

I am not able to call Germany/berlin because of this message. Can someone just fix this problem, it seems a lot of other people have this issue as well.

[NET10 - Jhonally]

Hi Cookies1234. My name is NET10 Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. If you are new to this Forum, please participate in any thread by creating at least five posts to enable your private messaging feature. Thank you.

[tardis]

I am also getting this message when trying to call international. Is there something wrong with the system? The numbers I'm trying to call are all within the valid calling areas, according to the web site, and I have a Unlimited Interational card ($65) activated.

[Net - Janet]

Hi tardis. My name is Net Janet. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly through a private message. Please create 2 more posts so you can respond to my private message. Thank you.

[tardis]

Never mind. I figured it out. The directions on how to use IDL (on both the web site and the card) were not very clear. In the future, whenever this error comes up, you should first verify the customer is dialing the 404 area code access number before the dialing the destination number.

I lost three days (10%) of my card's of usable service due to net10's piss poor design and user unfriendiless. Looks like a lot of people here fell into the same trap.

[mfg]

I have the same problem. Also I contacted the service contact number many times but no help. What is it that you mean exactly. Is that the city code with 3 digits???

[Shelly]

Hi, mfg. We have responded to your other post about this issue. Please check your forum inbox for a message. Thank you.

[emilien35]

i have the same problem, please, help me asap. Cordially

[varnasky]

I have the same issue... I cannot call neither Bulgaria and Belgium.. Can someone help me with that?

[Anne2]

Hi varnasky. My name is NET10 Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.