I bought a $10 Global card and i cannot make calls

[Phil A.]

I added the $10 global card to the $65 unlimited international plan, to call the Philippines. Try to call and get a recording that says international calling not available on my account?

[Sophie1]

Hi Phil A. . My name is NET10 Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

[t2greeleyt2]

I am having the same problem my self.

[t2greeleyt2]

I am having the same issue,
I have tried dialing the 404 number and using the application.

Says my call cannot be completed at this time.

[Sophie1]

Hi t2greeleyt2. My name is NET10 Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

[m.k]

Hello

I have exactly the same problem. What is the solution?

Thank you
Marcin

[Shelly]

Hi, m.k/marcin. My name is NET10 Shelly. Sorry that you're having a problem. Please check your forum inbox for a message. Thank you.