Zip code change

Zip code change

Postby glassd » Mon Aug 06, 2012 9:58 am

When I entered my initial information I put my home zip code but I work in a different zip code and that is where I need my phone the most. I have no service in my work zip - 16915. My home zip is 14895. If I can't use the phone at work then I don't want it.
glassd
 
Posts: 6
Joined: Mon Aug 06, 2012 9:38 am

Re: Zip code change

Postby NET10 - Roxanne » Mon Aug 06, 2012 11:15 am

Hi glassd. My name is NET10 Roxanne. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
NET10 - Roxanne
 
Posts: 176
Joined: Fri Jul 16, 2010 3:47 am

Re: Zip code change

Postby glassd » Mon Aug 06, 2012 1:53 pm

I would respond to you but the system will not let me compose a PM. I have not received any email either.
glassd
 
Posts: 6
Joined: Mon Aug 06, 2012 9:38 am

Re: Zip code change

Postby Che1 » Mon Aug 06, 2012 4:57 pm

Hi glassd! My name is NET10 Che and let me continue to help you. Please make at least 5 duplicate posts to be able to reply on a private message. Thanks.
Che1
 
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Joined: Wed Apr 13, 2011 8:20 am

Re: Zip code change

Postby glassd » Mon Aug 06, 2012 7:40 pm

two days with net10 and nothing but problems and poor customer service.
glassd
 
Posts: 6
Joined: Mon Aug 06, 2012 9:38 am

Re: Zip code change

Postby glassd » Mon Aug 06, 2012 7:43 pm

So you're telling me I have to complain at least five times to communicate with someone that can help me. What kind of customer oriented business is this?
glassd
 
Posts: 6
Joined: Mon Aug 06, 2012 9:38 am

Re: Zip code change

Postby glassd » Mon Aug 06, 2012 7:46 pm

By the way, not only can I not use the phone where I need it most now two days after paying for unlimited service I have 0 minutes available.
glassd
 
Posts: 6
Joined: Mon Aug 06, 2012 9:38 am

Re: Zip code change

Postby Net - Felice » Tue Aug 07, 2012 4:09 am

Hi glassd. My name is NET Felice. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
Net - Felice
 
Posts: 1801
Joined: Tue Oct 25, 2011 10:02 am

Re: Zip code change

Postby tronguy » Tue Aug 07, 2012 4:17 am

I've got a similar issue, glassd, trying to have one phone number in a different area code than my billing area code. I'll let you know what the outcome of my situation is. Good luck!
tronguy
 
Posts: 13
Joined: Mon Aug 06, 2012 10:34 pm

Re: Zip code change

Postby Charisse » Wed Aug 22, 2012 5:44 am

Hi tronguy. My name is NET10 Charisse. Has your issue been resolved already? Just let us know for further assistance. Thanks.
Charisse
 
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Joined: Tue Apr 12, 2011 12:11 pm


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