NET10 Wireless Forums

I have an Verizon iPhone 5 with net10. i'm getting no 4G LTE in my area but when I check the coverage map it says there LTE signal.Only reason i got net10 is for the 4G LTE.When I got it today my status on my top said HOME but when i went home and connect the phone to itunes it said carrier update and changed to TFW. What is TFW and can I get 4G LTE? Btw also when i text i get my text messages late i dont why

Hi richz. My name is NET10 Sophie. I’ve sent you a private message; please check your inbox. Thanks.

Sophie1 wrote:Hi richz. My name is NET10 Sophie. I’ve sent you a private message; please check your inbox. Thanks.

I didn't get a private message

Hi richz. My name is NET10 Lindsay. We are sorry for the trouble. Let me help you. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

Hi richz. We’re sorry for the trouble. Has your issue been taken care of? If not, please check your inbox for a message.

I updated my unlocked iPhone 5 this afternoon to TFW 15.7 and went from 4G to 3G. I had thought that maybe our towers were getting an LTE upgrade but now it just seems we've been downgraded to 3G. Net10 customer service was absolutely useless and knew nothing. They actually said it was because I don't have 4G in my area! WTF I've had the 4G icon for at least 8 months. Does anyone know what the carrier updates does? The rep also said it may be because I've gone over my 2.5GB allowance which is bogus because I have only used 500MB or so. I live in Missoula Montana so that might be part of the problem! -10 degrees outside so maybe it's the frigid weather taking it's toll on the towers... who knows.

Hi shaunbarnes. My name is NET Maria. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.

I'm having the same issue. went from 4g to 3g...but I can go 15 miles up the road and get lte... im in sandusky oh. will you let me know if you find anything out..

thanks

Hi good2chat. My name is NET Maria. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.

Hi im having the same issue with my iphone 4s from att it went from 4g to 3g and now my internet is too slow any help?