I have no 4G LTE

Re: I have no 4G LTE

Postby elle » Fri May 30, 2014 9:59 am

Hi Wes. My name is NET10 elle. Sorry for the trouble. We will check if your phone is provisioned in the system. We need to take this issue offline since we will need your account information to assist you further with your issue. I will contact you directly with a private message. Thanks.
elle
 
Posts: 2302
Joined: Tue Apr 12, 2011 12:45 pm

Re: I have no 4G LTE

Postby david » Fri May 30, 2014 8:54 pm

Hi Wesleyts,

My name is NET10 David. We’re sorry for the trouble. Let me continue to help you. Please check your inbox for a message.

Thank you.
david
 
Posts: 3631
Joined: Mon Mar 21, 2011 7:52 pm

Re: I have no 4G LTE

Postby lk123 » Mon Jun 16, 2014 11:07 pm

Hope I can get 4g lte with my moto g 4g lte.
lk123
 
Posts: 18
Joined: Mon Jun 16, 2014 10:26 pm

Re: I have no 4G LTE

Postby Debbie1 » Tue Jun 17, 2014 12:41 am

Hi lk123. My name is Net Debbie. We're sorry that you’re having a problem. Please check your inbox for a message. Thanks.
NET10 - Debbie
Debbie1
 
Posts: 1483
Joined: Thu Aug 12, 2010 12:13 pm

Re: I have no 4G LTE

Postby Drpavon » Mon Jun 30, 2014 10:31 pm

I'm not getting 4g lte on my phone and it said I got coverture. I just get 3G and I got an iphone 5 at&t
Drpavon
 
Posts: 1
Joined: Mon Jun 30, 2014 10:26 pm

Re: I have no 4G LTE

Postby david » Mon Jun 30, 2014 10:40 pm

Hi Drpavon,

My name is NET10 David. We’re sorry for the trouble. Please check your inbox for a message.

Thank you.
david
 
Posts: 3631
Joined: Mon Mar 21, 2011 7:52 pm

Re: I have no 4G LTE

Postby sammysweetheart » Sun Oct 13, 2019 3:31 pm

I have the same problem with my galaxy s3 no 4g was told by net10 my phone is not 4g capable can some one plz help
sammysweetheart
 
Posts: 20
Joined: Wed Mar 30, 2016 5:57 pm

Re: I have no 4G LTE

Postby Net - Larry » Mon Oct 14, 2019 12:46 pm

Hi sammysweetheart. I'm NET10 Larry. We apologize for the trouble. We'll help you troubleshoot the phone and check if it's properly provisioned in the system. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Net - Larry
 
Posts: 2034
Joined: Tue Oct 25, 2011 9:22 am

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