porting from verizon prepaid

[stacivan]

I am trying to port my old number from a verizon prepaid phone to a new net10 phone. I was told to enter the number that was to be ported as the account # when porting the number online. I have received 2 calls from net10 about the account # and when I try to call the customer service number, I have waited on hold forever without ever getting to a real person. HELP

[Che1]

Hi, stacivan. My name is NET10 Che and I'll be addressing your concern. For me to assist you further, we need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks!