Wait Time For SIM Card

[kbm69]

I am interested in transferring my AT&T land line number to my NET10 phone. I have started the online process but stopped at a point where I was told that I would have to be sent a SIM card. I wanted to get a few details before continuing. This may be a dumb question, but is the time required to complete the change the amount of time it takes AT&T to release the number plus the shipping time to get the card? And is there a charge for the card and shipping? Finally, is there a way to expedite shipping if needed?

My concern is not having access to my phone for a week or longer.

[marianne]

Hi. My name is NET10 Marianne and I will be addressing your question. Please note when porting a landline number, it could take up to 30 days. If there’s a need to send you a replacement simcard, it is for free and it’s covered within the 30 day period of waiting for the number to be transferred. The 7-10 business day process is only applicable for porting a cellular number. If your NET10 phone is already active, once we initiated the port process, at anytime the phone will be deactivated. Thanks.

[kbm69]

Thank you for the response. For clarification regarding the potential 30 days period, are you saying that I could lose access to both the land line and my current NET10 phone simultaneously for that length of time?

[Stephanie]

Hi kbm69. My name is NET10 Stephanie and I will be addressing your question. The landline will sop working once the number has been released so they will not be deactivated simultaneously. I believe this answers your question. It’s been a pleasure helping you. Have a good day.