Porting from W375 to LG900 or Samsung 410G

Porting from W375 to LG900 or Samsung 410G

Postby bkline1 » Thu May 26, 2011 3:04 pm

Hello
I currently have a Motorola W375 with the Net10 $15/mo easy call service. I want to upgrade my phone to either the Samsung 401G or LG900. My question is can I transfer the and o these phones work with the $15/mo easycall service. What steps would I need to take to do the transfer once I purchase the new phone
Thank you
bkline1
 
Posts: 6
Joined: Thu May 26, 2011 2:51 pm

Re: Porting from W375 to LG900 or Samsung 410G

Postby Stephanie » Thu May 26, 2011 3:23 pm

Hi bkline1. My name is NET10 Stephanie and I will be addressing your question. As long as the old phone is active, we can transfer the phone number to it together with the easy minute plan. You can contact the customer service number at 1-800-867-7183 or visit the website at www.tracfone.com for upgrade. Our website is available 24 hours and 7 days a week while our customer service is open from Mondays-Sundays from 8:00AM-10:45PM EST. I believe this answers your question. It’s been a pleasure helping you. Have a good day.
Net - Stephanie
Stephanie
 
Posts: 1977
Joined: Thu Aug 12, 2010 8:34 am

Re: Porting from W375 to LG900 or Samsung 410G

Postby bkline1 » Mon Jun 06, 2011 7:05 pm

Hi
I just tried the online transfer process via the Net10 website, when I get to the part that asks for my current active phone and I slect it, it says "phone number is incorrect". This is not the case as it is one of my currently active phones. Please advise how to move my days/minutes + 15/mo service for the W375 to the LG900G

W375 Serial : 358********** Phone # :303-***-****

LG900G Serial : 012************

Thank you
bkline1
 
Posts: 6
Joined: Thu May 26, 2011 2:51 pm

Re: Porting from W375 to LG900 or Samsung 410G

Postby Stephanie » Thu Jun 09, 2011 2:53 pm

Hi bkline1. Our record shows that the number has been sucessfully transferred already. Thanks.
Net - Stephanie
Stephanie
 
Posts: 1977
Joined: Thu Aug 12, 2010 8:34 am


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