Porting

[billin66]

Why would Net10 port my number from ATT to my net10 phone when I have not recieved my sim card yet? I now do not have cell service with either my att cell phone or my net10 phone and this has been since yesterday. I should have been able to use my ATT cell until my sim had been recieved from Net10 and I contacted Net10 to complete the porting transaction. I had no interruption of cell service when I ported my number to ATT.
Thanks
Bill

[Sophie1]

Hi. My name is Net 10 Sophie. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.

[redsnapper523]

I have a samsung phone model SGT-479+UV+JH1; from T-Mobile ,which i would like to keep. Can i make the transition to NET 10 prepaid and keep my phone.

[Sophie1]

Hi Redsnapper. My name is Net 10 Sophie and I will be addressing your question. Sorry, you can't. Net10 service works exclusively with Net10 branded phones. I believe this answers your question. It’s been a pleasure helping you. Have a good day.