stuck at portal

stuck at portal

Postby holiday42 » Wed May 04, 2011 9:49 pm

Only after activating my net10 phone did I notice that i should have gone through the process of porting in my verizon phone prior to activation. I'm trying to navigate the porting in portal currently. Have tried Firefox, and IE, and with either one I get stuck on the contact information section. It says

"We may need to contact you during your port process. Please enter a contact number that is different from the phone number being transferred into the field below."

And I've tried 5 different contact numbers. Google voice, Some are work numbers (land lines), wife's cell #... no luck in getting past it.
holiday42
 
Posts: 1
Joined: Wed May 04, 2011 9:25 pm

Re: stuck at portal

Postby Jessica1 » Thu May 05, 2011 11:52 am

Good day, holiday42. Sorry for the trouble. My name is Jessica Net and I'll be addressing your concern. We may be having an unannounced system maintenance that's why port process will not go through. I can assist you from here. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
Jessica1
 
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