Need some help badly!!

[glene3105]

Here is my problem. Awhile back my other half bought the LG300 phone, so went on the website. Logged into my account and add his phone on there. Well what happened is it totally knocked my phone and number off my account. I've tried to go back and add it again but it will not let me. And on top of that I went on the website again to add time to phone and forgot that my phne was no longer on my account. So the airtime I bought went to his cellphone, which he has lost. So I have been trying to switch his number and minutes over to my phone. But it gets givivng my trouble on the website and when I call i get placed on hold for ever. Or the person I am talking to is just no help at all. So what do I do??

[Robert2]

Hi glene3105. My name is NET10 Robert. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum.