Unfinished transaction

[brickou]

I bought LG900G from Bestbuy, and submitted my transfer from sprint to net10 last night. Today, an update shows up, but I can't finish the transaction since I am stuck at "code entering" stage. I called representative, and he kindly asked me to input a long long code to solve the problem. Now the cell phone looks working fine, but, in the net10.com, there is a "you have pending updates", which leads to "code entering" page again. I called customer service again, but the problem occurs again after I try to add airtime to my phone. It is a bad experience for the first day.

[Jessica1]

Good day, brickou. My name is Jessica Net. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.