New Phone Activation

New Phone Activation

Postby Shirley46 » Tue Jan 04, 2011 6:40 am

I called to activate my new Net 10 and port my number from Tracfone. I was told that I had to add an airtime card when I activated. I used a 750 min 30 day card. It has been 7 days and my phone is still not active but the days are counting down. I now only have 23 days left. I do not feel that I should lose days on my 30 day card when I am not able to use it.
Shirley46
 
Posts: 0
Joined: Tue Jan 04, 2011 6:28 am

Re: New Phone Activation

Postby Stephanie » Fri Jan 07, 2011 6:55 am

Hi Shirley. My name is NET10 Stephanie. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you!
Net - Stephanie
Stephanie
 
Posts: 1977
Joined: Thu Aug 12, 2010 8:34 am

Re: New Phone Activation

Postby Stephanie » Fri Jan 07, 2011 6:55 am

Hi Shirley. My name is NET10 Stephanie. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you!
Net - Stephanie
Stephanie
 
Posts: 1977
Joined: Thu Aug 12, 2010 8:34 am


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