NET10 Wireless Forums

It's been about a week since I requested my number from tmobile be ported. My new net10 phone says the SIM has not been activated. Should I activate the sim or wait until the number is ported? Will I be notified via email when the port is complete?

Hi Matthew. My name is NET10 Stephanie and I will be addressing your question. The process of porting the number will take 7-10 business days. You don't have to activate the sim card because that will automatically be activated once the number is ported completely. Once the port is completed, you will be notified via phone call by one of our representatives from the Portability Dept. that you can now start using the phone after activating teh phone. I believe this answers your question. It's been a pleasure helping you. Have a good day.

Still waiting.Will I be notified if my number is not able to be ported?

You will be notified via phone call by one of our representatives from our Portability Dept. when the number is ported completely. I believe this answers your question. It's been a pleasure helping you. Have a good day.

It's been over two weeks now....

It's been almost a month now!!!!!Is the number going to transfer or not!!!

Hi Matthew. My name is NET10 Casey. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum.