NET10 Wireless Forums

I want to port my cell phone number from Verizon. I have a new Net10 phone. When I hit the submit button on the screen where I enter my all my information such as my Verizon cell phone number and my home address, I find myself at the account sign on screen without so much as a message telling me that the submission worked. I also have not received any email notice either. Should this have happened? I would have expected to get a message or an email saying something like the process has started. I am thinking it is a traffic problem. I am not sure. I have tried to register four times coming up with the same result.

Hi James. My name is NET10 Stephanie. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.

Although the screens don't tell you this, you have to create an online account to activate your phone and port your previous phone number. This is why I kept ending up at the registration screen after submitting, because it was required that I register. This matter is resolved. Thank you.