Phone not active & no MMS

Phone not active & no MMS

Postby traciit » Wed Sep 14, 2016 3:37 am

Under my account my phone does not show up as active & I cannot send or receive picture messages. Dan from support in a live chat gave me the APN settings and when that didn't work told me I was out of luck. Spoke with a woman in support on the phone and the best she could offer me was to turn my phone off and back on.
traciit
 
Posts: 1
Joined: Wed Sep 14, 2016 3:30 am

Re: Phone not active & no MMS

Postby Lindsay » Wed Sep 14, 2016 6:17 am

Hi traciit. My name is NET10 Lindsay. We’re sorry for the trouble. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
Lindsay
 
Posts: 3885
Joined: Tue Mar 22, 2011 3:29 am


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