I am having a similar problem. I began the porting process 2 days ago and it has not completed. I have been told it will take until 12/29/15 (the process started 12/23). It is my understanding that not only is a few minutes to a few hours normal, but federally mandated (see
https://www.fcc.gov/general/wireless-lo ... ility-wlnp). I have been told the problem is that the number is a wireline (it's actually a VOIP, but they're treated similarly) and it is more complicated to transfer this to wireless. Allow me to quote from the FCC website:
FCC number porting rules require "simple" ports to be processed in one business day. The deadline applies to all simple ports, including "intermodal" ports such as wireline to wireless, wireless to wireline, wireline or wireless to VoIP or any other combination. Simple ports generally do not involve more than one line or more complex adjustments to telephone switching equipment.
Why does it take so much longer for VOIP to wireless transfer?