Transfer from ATT problematic.

[johnhomer]

After multiple calls, multiple transfers, and 3 days of repeating myself I still have no service.
The number was supposed to port from ATT. Even had a 3-way call with ATT and Net10 to get going. Was told to wait an hour after already waiting a day. That hour turned into 5, so I called back... then was told to wait another 3 hours.

I can barely understand half the people on the phone, really gets old explaining the problem, reading off all the numbers.. just to get transferred and having to repeat it all over again. I just want the service I paid for.

Now I'm down to this. When I check the status online it tells me there is no ticket number. But says its in the process of porting... (ATT has comformed TracFone now owns the number) -- When I turn my phone on its saying "Sim not provisioned mm#2"

Can I just get the service I paid for without getting yanked around? This is the worst service I have had out of a company. If I could get refunded and switch, I would.

[JavierNT]

Hi, My name is NET10 Javier. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.