NET10 Wireless Forums

i have a new sim card that I activated and paid for a monthly plan. I put in all of of my correct transfer information. My sim card for my account says phone inactive. After placing a work ticket. I have received no useful help, just instructions to do what I have already done and charged for twice.

I would like to move forward with this process. Help is needed. Is it my sim card or something else.

Thank you

Good afternoon. My name is NET10 Javier and I’ll help you. Please check your Forum inbox for an update. Thank you.