Net10 killed my existing net10 service before activating

[klozer]

It appears that Net10 killed my existing net10 service before activating and transfering service to my new net10 phone. I now have no phone service whatsoever and am unable to contact 'Customer Care'. I am self employed in transportation services and without a working phone my customers cannot reach me, nor I them. I have been without service for approximately3 hours now.

[ManzoNT]

Hi. klozer. My name is NET10 Jose. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

[klozer]

where will you contact me?

[ManzoNT]

Hi. klozer. I will contact you directly with a private message to your forum inbox. Thank you.