BYOP Problems

[kiwi-bunny]

I bought a sprint phone and then a BYOP activation kit, got everything switched over, but my phone won't activate. I get a little phone call that tells me to press 1, but when I do it won't go through. I want to use my phone.

[NET10 - Jhonally]

Hi kiwi-bunny. My name is NET10 Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.