Net10 Number to my New Phone

[AKalt]

I will go ahead and try to explain my problem and my issues as best I can.

I have been a Net10 customer for a few months, if not longer now. I recently got a new smart phone to replace my cheap phone with.

I put a $40 airtime card on the new phone since I had ran out of minutes my old one. I now want to transfer for my old phone number to my new phone.

I have been on the phone with 3 different representatives claiming to port it over and reactivate my phone, and each time, it just wasn't done. The last person I contacted said the same thing, and now its just inactive and hasn't been reactivated at all.

I simply want my old number moved to this phone. The number is with Net10, it doesn't even need to be forwarded from another company. I have had verizon forward a number to Net10 before while on the phone and it took less than 30 minutes. I am not sure what the hold up is here. I am very frustrated as I have no way to contact clients now because my phone is completely deactivated.

Can anyone help me with this?

[NET10 - Jhonally]

Hi AKalt. My name is NET10 Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

[crownisroyal2002]

I HAVE THE SAME PROBLEM ALL I WANTED TO DO IS MOVE MY NET10 NUMBER TO MY NEW PHONE 3RD PHONE HERE AND NOT A PROBLEM BUT NOW LIKE YOURS GOING ON TWO DAYS TO SWAP NUMBER TO PHONE WITCCH HAS NEVER TOOK MORE THAN 30 MINUTES AND I AM LIKE YOU I WILL YAKE IT ALL BACK TO THE STORE AND GET A CARRIER THAT CARES ABOUT YOUR BUISNESS OR GO SOMEWHERE THAT DOES YOU CAN GO TO ANY SERVICE PROVIDER AND HAVE A WORKING PHONE BEFORE YOU LEAVE.I WILL GO ELSEWHERE IN THE MORNING OR TODAY AND GET A WORKING PHONE.I DO ALOT OF BUISNESS ON THIS PHONE LIKE YALL CARE LETS SEE WHAT YOU CAN DO KEEP OR LOSE A CUSTOMER

[NET10 - Jhonally]

Hi crownisroyal2002. My name is NET10 Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.