Data and picture messaging settings.

[k.corneilson]

I bought an unlocked, compatible phone and a net10 sim card. I activated it and transferred service from my old phone to this one and the process of switching went along smoothly. Partway through, I received text messages that told me I would soon be receiving settings for data and picture messaging. I did receive the settings, but I did not manage to save them and I am unable to find them again. I need them because my data and picture messaging are not working. I need someone to either tell me how to find them or how I can get them sent to me again.

Thank you.

[Sophie1]

Hi k.corneilson. My name is NET10 Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

[ivanrockwell]

I'm having a similar issue. no data or picture messaging.

[Sophie1]

Hi ivanrockwell. My name is NET10 Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.