IPhone 4 from Sprint will not activate completely

[ESalinas]

I am attempting to use a IPhone 4 that was once previously on the Sprint network over a year ago. I have been a Net10 customer for almost a year and was trying to "upgrade" to a newer phone. I verified that the IPhone was compatible and registered the phone on the Net10 site. I obtained a CDMA code and ported my number from the current Net10 phone to the IPhone 4. I am on my third day and still have no service on my phone. I have spoken to Customer Service yesterday and today for an hour each day with no luck and only being transferred 4-5 times simply to be told to go through the same steps of turning off and turning on the phone and dialing the code ##72786# with no success. I was told the number ported successfully but I still seem to get a message on my phone when a is attempted to be made that "the account cannot be validated". I NEED A SOLUTION!!!

[Nick1]

Hi ESalinas. My name is NET10 Nick. I’m going to help you now. Please check your Forum inbox for a message. Thanks.

[Campbellkidz1]

I need the exact same help as the other person please help?

[Debbie1]

Hi Campbellkidz1. My name is Net Debbie. Sorry that you’re having a problem. Please check your inbox for a message. Thank you.

[Sergiof]

I have the same issue but with a Samsung Galaxy s4?

[Lindsay]

Hi Sergiof. My name is NET10 Lindsay. We are sorry for the trouble. Let me help you. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

[jrhoward]

Hi! I'm having the same problem. My Sprint iPhone 4s still cannot dial out. When I try making a call, I get an error message from Verizon now! Please help.

[NET10 - Jhonally]

Hi jrhoward. My name is NET10 Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.