Data & Internet Issues!!!

Data & Internet Issues!!!

Postby chaysuh » Wed Dec 19, 2012 4:41 pm

I have no idea what is going on with the data issue on Net10. If im not on wifi when i'm on apps such as facebook, twitter, instagram or even just surfing the net on my browser i'm constantly losing connection, and I be in full coverage areas and when it does work it moves to slow. Also when I receive pictures I have to hit download 3 and 4 times before it actually downloads. I have a Samsung Galaxy S3 and i've tried both apn settings. The one for AT&T loses connection the most and that is one my phone is branded with. What is going on?? This problem is getting so irritating to the point I just want to go with a new carrier. What am I doing wrong? Are there other APN settings I need to try? I spent to much money on this phone to sit and settle with these problems.
chaysuh
 
Posts: 5
Joined: Wed Dec 19, 2012 4:30 pm

Re: Data & Internet Issues!!!

Postby Stephanie » Wed Dec 19, 2012 4:43 pm

Hi chaysuh. My name is NET10 Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you!
Net - Stephanie
Stephanie
 
Posts: 1977
Joined: Thu Aug 12, 2010 8:34 am

Re: Data & Internet Issues!!!

Postby Joiakim.w » Thu Dec 20, 2012 2:42 pm

Hi am also experiencing the same problem I am using a jail broken Iphone 4 on 5.1.1 I just got net 10 last week and since I started using it the Internet/data has been very unreliable any assistance would b apriciated
Joiakim.w
 
Posts: 5
Joined: Wed Dec 19, 2012 7:26 pm

Re: Data & Internet Issues!!!

Postby richarddib » Thu Dec 20, 2012 3:54 pm

I have EXACTLY the same problem. What can I do?
richarddib
 
Posts: 1
Joined: Thu Dec 20, 2012 3:45 pm

Re: Data & Internet Issues!!!

Postby Stephanie » Thu Dec 20, 2012 3:58 pm

Hi Joiakim.w and richarddib. My name is NET10 Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you!
Net - Stephanie
Stephanie
 
Posts: 1977
Joined: Thu Aug 12, 2010 8:34 am

Re: Data & Internet Issues!!!

Postby michael72653 » Thu Dec 20, 2012 5:05 pm

i have the same with my data connection...its very weak and doesn't work sometimes... i have to refresh at least three times before something shows... i paid for unlimited data, and i can't get service to use it... doesn't make sense... i need web access without it disconnecting...
michael72653
 
Posts: 10
Joined: Thu Dec 20, 2012 4:43 pm

Re: Data & Internet Issues!!!

Postby JohnMD89 » Thu Dec 20, 2012 5:49 pm

I'm having the same issue. I'm extremely dissapointed and after next month I will most likely not be continuing with Net 10.
JohnMD89
 
Posts: 2
Joined: Thu Dec 20, 2012 5:44 pm

Re: Data & Internet Issues!!!

Postby Che1 » Thu Dec 20, 2012 5:55 pm

Hi michael72653! My name is NET10 Che and I'll be addressing your concern. For me to assist you further, we need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks!
Che1
 
Posts: 3183
Joined: Wed Apr 13, 2011 8:20 am

Re: Data & Internet Issues!!!

Postby JohnMD89 » Thu Dec 20, 2012 5:55 pm

I'm having the same issue. I'm extremely dissapointed and after next month I will most likely not be continuing with Net 10.
JohnMD89
 
Posts: 2
Joined: Thu Dec 20, 2012 5:44 pm

Re: Data & Internet Issues!!!

Postby Che1 » Thu Dec 20, 2012 5:57 pm

Hi JohnMD89! My name is NET10 Che and I'll be addressing your concern. For me to assist you further, we need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks!
Che1
 
Posts: 3183
Joined: Wed Apr 13, 2011 8:20 am

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