ported landline but net 10 phone unregistered?

[teogaz]

Hi you guys successfully ported my landline to my net 10 phone but when I try to add it to my net 10 account it says the serial number is invalid and that my phone number is associated with another account.

[AngelNT]

Good morning, teogaz. My name is Angel NET. In order to get this resolved, please check your Forum Inbox for a private message. We would be glad to help you out. Thank you.

[teogaz]

it said the message was deleted by Angel. I deleted it. could you please resend thank you.

[teogaz]

I didn't get to see the message. am I supposed to do something?

[JavierNT]

My name is NET10 Javier. Please check your forum inbox for a private message we will send it again. Thanks.