Activated phone, ported number and had service for two days.

Activated phone, ported number and had service for two days.

Postby maternco » Mon Aug 15, 2011 1:38 pm

I purchased and activated the phone on August 12th. I ported my number from my other service provider on August 13th. The phone worked fine for the last two days. I went to use my phone today (August 15th) and I get an automated recording informing me I have no minutes. I accessed my account online and it shows that my phone is unregistered. Why would the phone send me a message stating the porting had been completed successfully, only to shut off two days later?
maternco
 
Posts: 5
Joined: Mon Aug 15, 2011 1:33 pm

Re: Activated phone, ported number and had service for two d

Postby Che1 » Mon Aug 15, 2011 1:46 pm

Hi maternco. My name is NET10 Che and I'll be addressing your concern. For me to assist you further, we need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks!
Che1
 
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Joined: Wed Apr 13, 2011 8:20 am

Re: Activated phone, ported number and had service for two d

Postby maternco » Mon Aug 15, 2011 2:18 pm

Can't respond to the PM.
maternco
 
Posts: 5
Joined: Mon Aug 15, 2011 1:33 pm

Re: Activated phone, ported number and had service for two d

Postby Che1 » Wed Aug 17, 2011 11:10 am

Hi, please make atleast three-duplicate posts so you can get an option to reply. Thanks.
Che1
 
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Joined: Wed Apr 13, 2011 8:20 am


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