transfering my old phone to new one

[Ero]

I found out this company is mexican company and these people mexican. That is why the situation goes nowhere
ero

[Charisse]

Hi. My name is NET10 Charisse. Let me help you. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.