New sim card transit time

New sim card transit time

Postby hmqswx » Mon Aug 08, 2011 8:00 pm

I recently ported my old Verizon phone number to a Net10 phone that I had activated to try out. I received a text message stating that the port had gone through and was able to make calls and get texts on the phone. However, two days later the phone shows as being deactivated and I am told that new sim card will be coming in them mail. Is this correct, seeing as my phone was working for several days and if so how long does it take for a new sim card to come in the mail?
hmqswx
 
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Re: New sim card transit time

Postby Jennifer1 » Mon Aug 08, 2011 8:03 pm

Hi Hmqswx. My name is NET10 Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
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Re: New sim card transit time

Postby hmqswx » Tue Aug 09, 2011 7:40 pm

Thanks for your help Jennifer!
hmqswx
 
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Re: New sim card transit time

Postby Jennifer1 » Tue Aug 09, 2011 8:18 pm

Thanks for your patience. I believe your issue has been resolved. It’s been a pleasure helping you. Have a good day.
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Re: New sim card transit time

Postby hmqswx » Wed Aug 10, 2011 6:00 pm

My phone has been deactivated again........can you tell me when I can expect to see the SIM card in the mail? I am without phone service right now.
hmqswx
 
Posts: 8
Joined: Mon Aug 08, 2011 7:55 pm


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