trouble with porting and NO HELP at the customer service num

trouble with porting and NO HELP at the customer service num

Postby cindy » Sat Feb 19, 2011 12:40 pm

Yesterday I tried porting my number from my old net10 phone to my new net10 phone.Last night I spoke with a guy in your customer service center that said in 24 hours it would be complete.Tonight it's still not working,I called the customer service number again,only to be told by another customer service associate that it would be another 48 hours.So right now I am without a working phone.A phone which I use only for work.At this point I'm just ready to go with another cell provider as it seems this company definately doesn't want to service their customers at all.
cindy
 
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Re: trouble with porting and NO HELP at the customer service

Postby Vince1 » Fri Apr 01, 2011 10:20 am

Hi cindy. My name is NET Vince. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
NET - Vince
Vince1
 
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