Hi edbrew2. My name is NET10 Ashley.
Please be informed that you may request to receive a copy of your Call Detail Records for calls made to and from your cell phone. As a company policy, we do not provide Call Detail Records to customers on a regular basis. Moreover, we will fulfill a customer’s request under special circumstances. In addition, we do not have access to our customer’s voicemail and text message contents. Thus, we are unable to provide you the information of your text messages.
Attached on this e-mail are the requirements for the copy of the Call Detail Records.
If you have any further questions or concerns, please contact one of our customer care representatives at 1-888-251-8164. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You could also visit the Frequently Asked Questions (FAQ's) section on our website:
http://www.NET10.com/FAQ.
Thanks.