Past phone records


Past phone records

Postby edbrew2 » Sat Nov 17, 2012 11:40 am

I have filed a class action lawsuit and need call records of all missed and received call for the last 4 months
can NET10 provide this "help"
edbrew2
 
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Re: Past phone records

Postby Net - Ashley » Sat Nov 17, 2012 11:50 am

Hi edbrew2. My name is NET10 Ashley.

Please be informed that you may request to receive a copy of your Call Detail Records for calls made to and from your cell phone. As a company policy, we do not provide Call Detail Records to customers on a regular basis. Moreover, we will fulfill a customer’s request under special circumstances. In addition, we do not have access to our customer’s voicemail and text message contents. Thus, we are unable to provide you the information of your text messages.

Attached on this e-mail are the requirements for the copy of the Call Detail Records.

If you have any further questions or concerns, please contact one of our customer care representatives at 1-888-251-8164. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You could also visit the Frequently Asked Questions (FAQ's) section on our website: http://www.NET10.com/FAQ.

Thanks.
Net - Ashley
 
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Re: Past phone records

Postby reese9885 » Sun Nov 18, 2012 7:17 pm

...
reese9885
 
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Joined: Sun Nov 18, 2012 5:19 pm

Re: Past phone records

Postby Mfinck12 » Thu Jul 09, 2015 1:06 pm

I need to get phone records for the past 4 months. It's needed for court. The phone number is 518.xxx.xxxxx. Please help me! Thanks so much. Mattie
Last edited by Lindsay on Sat Jul 11, 2015 4:54 am, edited 1 time in total.
Reason: Customer posted the phone number.
Mfinck12
 
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Joined: Thu Jul 09, 2015 1:00 pm

Re: Past phone records

Postby Lindsay » Sat Jul 11, 2015 4:57 am

Hi Mfinck12. My name is NET10 Lindsay. You may check your forum inbox for a message. Thanks.
Lindsay
 
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