Transferring service to new Net 10 phone

[Steelhorse]

I went through the steps online to transfer my number and minutes from my old net 10 phone to a new Net 10 phone. Did this over 24 hrs ago and it still has not transferred, talked with a rep who put me on hold for 32 minutes and I finally hung up. Not very happy with the service right now.

[ManzoNT]

Hi Steelhorse. My name is NET10 Jose. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.