slow internet

slow internet

Postby shadowman8 » Mon Aug 27, 2012 10:03 am

So i have a zte merit and the phone is fast but my internet is really slow even when my phone is fully charged and i have full bars plz help!
shadowman8
 
Posts: 2
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Re: slow internet

Postby elle » Mon Aug 27, 2012 10:45 am

Hi shadowman8. My name is NET10 elle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
elle
 
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Re: slow internet

Postby txblueinvoices » Mon Aug 27, 2012 11:33 pm

I just switched from H2O, their speed is 3Mbps to 3Mbps but I test it with my new net10 service, it always show only 0.01Mbps download speed, it is not acceptable, any solution? I am using Samsung galaxy S3 :evil:
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Re: slow internet

Postby NET10 - Jhonally » Tue Aug 28, 2012 5:05 am

Hi txblueinvoices. My name is NET10 Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
NET10 - Jhonally
 
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Re: slow internet

Postby txblueinvoices » Wed Aug 29, 2012 2:14 pm

I tried to use PM but the system not allow me to send message, how can I give you the sim card number to check my account? I don't want to post my number and sim card number to public, thank you
txblueinvoices
 
Posts: 10
Joined: Mon Aug 27, 2012 11:30 pm

Re: slow internet

Postby Jessica1 » Wed Aug 29, 2012 2:17 pm

Good day, txblueinvoices. My name is Jessica Net and I'll continue addressing your concern. Please check your Forum inbox for a private message. Thank you.
Jessica1
 
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Re: slow internet

Postby txblueinvoices » Wed Aug 29, 2012 5:24 pm

one more
txblueinvoices
 
Posts: 10
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Re: slow internet

Postby txblueinvoices » Wed Aug 29, 2012 5:26 pm

two more post
txblueinvoices
 
Posts: 10
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Re: slow internet

Postby txblueinvoices » Wed Aug 29, 2012 6:04 pm

when I click compose message, it shows this message below

We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more to be able to use this feature.
txblueinvoices
 
Posts: 10
Joined: Mon Aug 27, 2012 11:30 pm

Re: slow internet

Postby Sophie1 » Thu Aug 30, 2012 1:04 am

Hi txblueinvoices. My name is NET10 Sophie. I have approved your posts. Please check if your private messaging feature has been enabled. Thanks.
NET10 - Sophie
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