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not getting data on my net 10 phone

PostPosted: Sun Apr 06, 2014 4:54 pm
by leatherman665
i recently activated my new phone and i am not getting data service

Re: not getting data on my net 10 phone

PostPosted: Sun Apr 06, 2014 4:55 pm
by Net - Mark
Hi leatherman665. My name is NET10 Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.

Re: not getting data on my net 10 phone

PostPosted: Sun Apr 06, 2014 6:20 pm
by rickyswife7
I reactivated my phone a week ago and I am not getting data connection(internet)....fix or I go to another carrier

Re: not getting data on my net 10 phone

PostPosted: Sun Apr 06, 2014 6:21 pm
by Jennifer1
Hi rickyswife7. My name is NET10 Jennifer. Sorry that you’re having a problem. Please check your forum inbox for a private message. Thank you.

Re: not getting data on my net 10 phone

PostPosted: Mon Apr 07, 2014 1:51 pm
by Net - Ashley
Hi rickyswife7. We’re sorry for the trouble. Has your issue been taken care of? If not, please check your inbox for a message.

Re: not getting data on my net 10 phone

PostPosted: Tue Apr 08, 2014 7:35 am
by pepegraves
Its day 4 for me with no data...reactivated my phone to the $50 plan and no data/mms....been on the phone everyday with customer service with no results...Please help, I need data for my business

Re: not getting data on my net 10 phone

PostPosted: Tue Apr 08, 2014 7:40 am
by Sophie1
Hi pepegraves. My name is NET10 Sophie. I’ve sent you a private message; please check your inbox. Thanks.

Re: not getting data on my net 10 phone

PostPosted: Tue Apr 08, 2014 10:52 am
by Net - Ashley
Hi pepegraves. We’re sorry for the trouble. Has your issue been taken care of? If not, please check your inbox for a message.

Re: not getting data on my net 10 phone

PostPosted: Tue Apr 08, 2014 1:55 pm
by exasperated
Reactivated my phone today and now I have no data access.

You need to refund the portion of my payment for data, since there clearly is none and charge me according to the talk and text plan since that is all I'm able to do at this point.

Re: not getting data on my net 10 phone

PostPosted: Tue Apr 08, 2014 1:56 pm
by elle
Hi exasperated. My name is NET10 elle. Sorry for the trouble. We will check if your phone is provisioned in the system. Please check your forum inbox for assistance with your issue. Thanks.