not getting data on my net 10 phone

not getting data on my net 10 phone

Postby leatherman665 » Sun Apr 06, 2014 4:54 pm

i recently activated my new phone and i am not getting data service
leatherman665
 
Posts: 17
Joined: Sat Jul 16, 2011 7:42 am

Re: not getting data on my net 10 phone

Postby Net - Mark » Sun Apr 06, 2014 4:55 pm

Hi leatherman665. My name is NET10 Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
Net - Mark
 
Posts: 762
Joined: Thu Jun 14, 2012 11:20 am

Re: not getting data on my net 10 phone

Postby rickyswife7 » Sun Apr 06, 2014 6:20 pm

I reactivated my phone a week ago and I am not getting data connection(internet)....fix or I go to another carrier
rickyswife7
 
Posts: 1
Joined: Sun Apr 06, 2014 6:13 pm

Re: not getting data on my net 10 phone

Postby Jennifer1 » Sun Apr 06, 2014 6:21 pm

Hi rickyswife7. My name is NET10 Jennifer. Sorry that you’re having a problem. Please check your forum inbox for a private message. Thank you.
Jennifer1
 
Posts: 2489
Joined: Thu Aug 12, 2010 12:09 pm

Re: not getting data on my net 10 phone

Postby Net - Ashley » Mon Apr 07, 2014 1:51 pm

Hi rickyswife7. We’re sorry for the trouble. Has your issue been taken care of? If not, please check your inbox for a message.
Net - Ashley
 
Posts: 3787
Joined: Tue Oct 25, 2011 9:24 am

Re: not getting data on my net 10 phone

Postby pepegraves » Tue Apr 08, 2014 7:35 am

Its day 4 for me with no data...reactivated my phone to the $50 plan and no data/mms....been on the phone everyday with customer service with no results...Please help, I need data for my business
pepegraves
 
Posts: 10
Joined: Tue Apr 08, 2014 7:31 am

Re: not getting data on my net 10 phone

Postby Sophie1 » Tue Apr 08, 2014 7:40 am

Hi pepegraves. My name is NET10 Sophie. I’ve sent you a private message; please check your inbox. Thanks.
NET10 - Sophie
Sophie1
 
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Joined: Thu Aug 12, 2010 11:50 am

Re: not getting data on my net 10 phone

Postby Net - Ashley » Tue Apr 08, 2014 10:52 am

Hi pepegraves. We’re sorry for the trouble. Has your issue been taken care of? If not, please check your inbox for a message.
Net - Ashley
 
Posts: 3787
Joined: Tue Oct 25, 2011 9:24 am

Re: not getting data on my net 10 phone

Postby exasperated » Tue Apr 08, 2014 1:55 pm

Reactivated my phone today and now I have no data access.

You need to refund the portion of my payment for data, since there clearly is none and charge me according to the talk and text plan since that is all I'm able to do at this point.
exasperated
 
Posts: 2
Joined: Tue Apr 08, 2014 1:45 pm

Re: not getting data on my net 10 phone

Postby elle » Tue Apr 08, 2014 1:56 pm

Hi exasperated. My name is NET10 elle. Sorry for the trouble. We will check if your phone is provisioned in the system. Please check your forum inbox for assistance with your issue. Thanks.
elle
 
Posts: 2302
Joined: Tue Apr 12, 2011 12:45 pm

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