can't call out or receive phone calls!!

can't call out or receive phone calls!!

Postby pinksky32002 » Thu Mar 24, 2011 12:54 am

For the past 2 months I have not been able to use my phone.. I can't call out nor can I receive phone calls. I have called customer service so many times I've lost count. Each time I'm on the phone with them for up to an hour and a half... nothing ever works!! My phone will not work, even though it used to. I had a different phone, but decided to get a new phone (the phone I have now) it was activated with a different number, I used this number for awhile. I contacted customer service because I wanted my old phone number. They changed the phone number to my old number but now my new phone will not work. Why, are they having such a difficult time with my phone? If I had known it would be like this, I would have left well enough alone. Help!!
pinksky32002
 
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Re: can't call out or receive phone calls!!

Postby Sophie1 » Thu Mar 24, 2011 1:10 am

Hi Pinksky. My name is NET10 Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thank you.
NET10 - Sophie
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Re: can't call out or receive phone calls!!

Postby pinksky32002 » Thu Mar 24, 2011 2:29 pm

It will not allow me to send a private message!
pinksky32002
 
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Re: can't call out or receive phone calls!!

Postby pinksky32002 » Fri Mar 25, 2011 9:30 pm

You are not accepting any private messages. So, I can not contact you.
pinksky32002
 
Posts: 3
Joined: Thu Mar 24, 2011 12:23 am

Re: can't call out or receive phone calls!!

Postby Sophie1 » Sat Mar 26, 2011 4:27 am

Hi Pinksky. Please try to send me another private message with the requested information. This should work fine now. Thank you.
NET10 - Sophie
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