For the past 2 months I have not been able to use my phone.. I can't call out nor can I receive phone calls. I have called customer service so many times I've lost count. Each time I'm on the phone with them for up to an hour and a half... nothing ever works!! My phone will not work, even though it used to. I had a different phone, but decided to get a new phone (the phone I have now) it was activated with a different number, I used this number for awhile. I contacted customer service because I wanted my old phone number. They changed the phone number to my old number but now my new phone will not work. Why, are they having such a difficult time with my phone? If I had known it would be like this, I would have left well enough alone. Help!!