Can't get data on 2 phones

Can't get data on 2 phones

Postby sweetgrl752002 » Fri Mar 09, 2018 11:31 pm

I got 1 new phone and gave mine to my son, so last night i did the easy transfer like they said to do per live chat and i thought everything was ok, well guess what now i have 2 phone that can't get data when they are not connected to wifi. I have been on with live chat all day today and still no answer and still no data. For one phone they said I need a new SIM card, which is weird because it worked just fine yesterday before i switched numbers, and the other one I have to call tomorrow and try to get fixed.
So could someone please help me get this situation fixed?
sweetgrl752002
 
Posts: 7
Joined: Thu Jul 09, 2015 11:54 pm

Re: Can't get data on 2 phones

Postby Net - Larry » Sat Sep 29, 2018 9:33 am

Hi sweetgrl752002. I'm NET10 Larry. We apologize for the trouble. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Net - Larry
 
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