conditional call forwarding - google voice

conditional call forwarding - google voice

Postby babochka69 » Tue Dec 12, 2017 1:44 am

I've used Net10 in conjunction with Google Voice voicemail for several years. It worked flawlessly until a few months ago when it stopped working. In researching this problem, I keep coming across information that Net10 doesn't support conditional call forwarding, but I have successfully used it for many years on at least three different devices. Even now, every once in a while, a message will sneak through. Is there any way to restore this feature?
babochka69
 
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Joined: Tue Dec 12, 2017 1:11 am

Re: conditional call forwarding - google voice

Postby Net - Larry » Tue Dec 12, 2017 11:02 am

Hi babochka69. My name is NET10 Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
Net - Larry
 
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Joined: Tue Oct 25, 2011 9:22 am

Re: conditional call forwarding - google voice

Postby samnf » Tue Jan 09, 2018 1:55 pm

Hi,
I'm having the same issue. I'm trying to use Google Voice, which i've had working for many years, but now callers get sent to my Net10 mail, which hasn't been set up.
How can I disable Net10 voicemail so callers are routed to my Google Voice voicemail?
samnf
 
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Joined: Tue Jan 09, 2018 1:53 pm

Re: conditional call forwarding - google voice

Postby samnf » Tue Jan 09, 2018 2:16 pm

Hi, I'm having the same issue.
I've been using Google Voice through Net 10 for at least 3 years without issue. Now whenever anyone calls they get forwarded to my Net 10 Voicemail which isn't set up.
How can I disable Net 10 voicemail? Or extend the ring duration so that Google Voice intercepts it first?
samnf
 
Posts: 2
Joined: Tue Jan 09, 2018 1:53 pm

Re: conditional call forwarding - google voice

Postby Net - Larry » Wed Jan 17, 2018 3:59 pm

Hi samnf. My name is NET10 Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
Net - Larry
 
Posts: 1927
Joined: Tue Oct 25, 2011 9:22 am


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