Cannot setup voicemail with BYOP

[starskysll128]

Hello,

I am using net10 sim card and my own phone. With every effort, I cannot setup my voice-mail.
When I dial the voicemail number and enter my phone number, it says the account does not EXIST!
Can someone help? My # is 650-XXX-XXXX.

-L.

[JavierNT]

Good day. My name is NET10 Javier and I’ll help you. Please check your Forum inbox for an update. Thank you.

[DeronJ1]

I have the same problem. I just purchased an Samsung S6 from Amazon. When I try to set up my voicemail, it sends me to AT&T. Please help!

[Net - Larry]

Hi DeronJ1. My name is NET10 Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

[ebauman75]

the same thing is happening to me when I try to set it up

[Net - Larry]

Hi ebauman75. My name is NET10 Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

[zjakkmd]

Hello,

I am having the same issue. After holding "1" to get to voicemail, I am not prompted to set up my account.

[Net - Felice]

Hi Zjakkmd. My name is NET10 Felice. We are sorry for the issue you have with Voicemail. Please check your Forum inbox for a message. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

[RattMan]

I can call voicemail but no one can leave a message. Why does this have to be difficult?

[Net - Larry]

Hi RattMan. My name is NET10 Larry. I read your post and I am sorry you’re having some problems. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.