Forgot my voicemail password

Forgot my voicemail password

Postby Mallie88 » Sat Mar 16, 2013 11:17 am

I recently changed my voicemail password and forgot it. I'm not sure how to reset it now!
Mallie88
 
Posts: 1
Joined: Sat Mar 16, 2013 11:14 am

Re: Forgot my voicemail password

Postby elle » Sat Mar 16, 2013 12:01 pm

Hi Mallie88. My name is NET10 elle. Let me help you. You can dial #PWD# or #793# to reset your voicemail password to the last four digits of your phone number. Let me know if that won’t work. Thanks.
elle
 
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Joined: Tue Apr 12, 2011 12:45 pm

Re: Forgot my voicemail password

Postby elle » Tue Mar 19, 2013 10:06 am

Hi Mallie88. If your issue has not been resolved, please let us know here on forum. Or you may contact our Customer Care Care at 1-877-836-2368 for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 10:45 PM EST. Thanks.
elle
 
Posts: 2302
Joined: Tue Apr 12, 2011 12:45 pm

Re: Forgot my voicemail password

Postby skipgundlach » Tue Nov 17, 2015 9:24 pm

I tried the #793# but got a "unexpected data" at the "USSD Service" page which came up.

I tried the last 4 digits of the number, anyway, but voicemail rejected me.

I also cannot do the 'hold the 1 key' to get to it; I have to dial the whole number.

So, I'm striking out. Many others provide VR translations and email the messages left. Do you have that feature?

Thanks.

Skip
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Joined: Tue Nov 17, 2015 9:18 pm

Re: Forgot my voicemail password

Postby NET10 - Jhonally » Wed Nov 18, 2015 1:30 am

Hi skipgundlach. My name is NET10 Jhonally. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
NET10 - Jhonally
 
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Re: Forgot my voicemail password

Postby Trevelyan2187 » Tue May 03, 2016 7:27 pm

Hello, I'm trying to access my voicemail but I can't remember the password for it. How do I go about resetting it? Thanks!
Trevelyan2187
 
Posts: 2
Joined: Tue May 03, 2016 7:24 pm

Re: Forgot my voicemail password

Postby Sam1 » Mon Oct 30, 2017 4:58 pm

Hi Trevelyan2187. My name is NET10 Sam. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
NET10 - Sam
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