NET10 Wireless Forums

I am a current Net10wireless customer. I'm on the family plan of 4 phones. My wife and I have older iPhones and would like to upgrade these to version 6 or 7. Because we have plans in place for the 4 of us, and we are only upgrading 2 of the phones, I'm not sure where to begin the upgrading process. I avoid calling Net10 because I often cannot understand the operator and there's often a communication breakdown. Can the upgrade be handled seamlessly through my Net10 account (online) or is a phone call necessary? We are open to purchasing the phone within or outside of the NET10 website. Help is appreciated.

Good afternoon. My name is NET10 Javier and I’ll help you. Please check your Forum inbox for an update. Thank you.