Can't get reserve minutes

Can't get reserve minutes

Postby mdemartino66 » Sat Sep 01, 2012 12:34 pm

I added a 750 minute plan to my phone. It went to my reserve. I tried to add it to my phone because I am out of minutes and it won't let me. Keeps saying it will be added at my service end date in 18 days. I need the minutes now, not 18 days from now. HELP ME!!!http://www.net10forum.com/posting.php?mode=post&f=5782#
Michele DeMartino, Realtor
Weichert Realtors, Hallmark Properties
Serving Brevard County FLorida
mdemartino66
 
Posts: 7
Joined: Sat Sep 01, 2012 12:19 pm
Location: Palm Bay FL

Re: Can't get reserve minutes

Postby Net - Ashley » Sat Sep 01, 2012 2:24 pm

Hi mdemartino66. My name is NET10 Ashley. The minutes has already been added. Please try to call somebody on your local calling area and provide us the outcome. Thanks.
Net - Ashley
 
Posts: 3761
Joined: Tue Oct 25, 2011 9:24 am

Re: Can't get reserve minutes

Postby bradleym » Tue Oct 09, 2012 6:13 pm

Hi i have theme problem i ran out of minutes and i have 25 days left but i need my unlimited now i really need help
bradleym
 
Posts: 1
Joined: Tue Oct 09, 2012 6:06 pm

Re: Can't get reserve minutes

Postby Net - Louise » Tue Oct 09, 2012 6:13 pm

Hi bradleym. My name is NET Louise. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
Net - Louise
 
Posts: 1165
Joined: Tue Oct 25, 2011 9:20 am

Re: Can't get reserve minutes

Postby LauraSolo23 » Tue Oct 30, 2012 9:44 pm

My boyfriend has a similar problem; when he tried to activate a reserved plan online, it said that he already had an unlimited plan. But his phone says it will activate on the 27th! I'm writing on this forum because he's at work. There isn't a customer service number I can call??
LauraSolo23
 
Posts: 1
Joined: Tue Oct 30, 2012 9:37 pm

Re: Can't get reserve minutes

Postby Net - Kyle » Wed Oct 31, 2012 1:07 pm

Hi LauraSolo23. My name is Net10 Kyle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
Net - Kyle
 
Posts: 1025
Joined: Tue Oct 25, 2011 9:31 am

Re: Can't get reserve minutes

Postby darkvesper » Fri Nov 16, 2012 4:05 pm

I'm having the same problem. I switched from a card to an unlimited and the phone's expecting me to wait 24 days. Please and thank you.
darkvesper
 
Posts: 7
Joined: Fri Nov 16, 2012 4:04 pm

Re: Can't get reserve minutes

Postby Net - Louise » Fri Nov 16, 2012 4:07 pm

Hi darkvesper. My name is NET Louise. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
Net - Louise
 
Posts: 1165
Joined: Tue Oct 25, 2011 9:20 am

Re: Can't get reserve minutes

Postby carolynn207 » Wed Nov 21, 2012 4:34 pm

I had a 200 minute card and have run out of minutes. I purchased a 750 minute card and it says it will add it when my service days expire, and that is not for 22 days. I need it to activate NOW.
carolynn207
 
Posts: 6
Joined: Wed Nov 21, 2012 4:31 pm

Re: Can't get reserve minutes

Postby Stephanie » Wed Nov 21, 2012 4:39 pm

Hi carolynn207. My name is NET10 Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you!
Net - Stephanie
Stephanie
 
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