Where can I find my Account Number

Where can I find my Account Number

Postby ek100001 » Mon Dec 19, 2011 2:44 pm

I have a Net10 phone and can log into my NET10 account without a problem. I am trying to port my number over to another carrier (yes, I have had problems with Net10)- the other carrier is asking for my account number - where can I find that- what does NET10 use as an account number.

Thanks,
ek100001
 
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Re: Where can I find my Account Number

Postby Net - Frank » Mon Dec 19, 2011 2:49 pm

Hi ek100001. My name is NET10 Frank and I will be addressing your question. The account number will be your NET10 phone's serial number. Thanks.
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Re: Where can I find my Account Number

Postby ek100001 » Mon Dec 19, 2011 3:13 pm

Ok- thanks! I can easily find that on my phone... another question- the other company is looking for a password with the "account number" (which said is the phone serial number)- do you know what that might be or where I would've set one up?

Thanks for the prompt response
ek100001
 
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Re: Where can I find my Account Number

Postby Net - Frank » Mon Dec 19, 2011 3:32 pm

You're welcome, ek100001. Yes, you can find the serial number on the phone itself under "Prepaid" menu. We generally don't have a password only the account number. Thanks.
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Re: Where can I find my Account Number

Postby iceberg » Mon Dec 19, 2011 4:38 pm

ek100001 wrote:Ok- thanks! I can easily find that on my phone... another question- the other company is looking for a password with the "account number" (which said is the phone serial number)- do you know what that might be or where I would've set one up?

Thanks for the prompt response

the password is something you set up when you activated the Net10 phone...or it might be the last 4 of the social security #
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Re: Where can I find my Account Number

Postby iceberg » Mon Dec 19, 2011 4:39 pm

ek100001 wrote:I I am trying to port my number over to another carrier (yes, I have had problems with Net10)

smart person by moving it from Net10. I had issues to and moved my number.
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Re: Where can I find my Account Number

Postby ek100001 » Tue Dec 20, 2011 9:38 pm

Thanks for the prompt answers to my questions... all went well
ek100001
 
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Re: Where can I find my Account Number

Postby Net - Frank » Wed Dec 21, 2011 11:22 am

You're welcome, ek100001.
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Re: Where can I find my Account Number

Postby sowellkw » Fri Feb 08, 2013 6:54 am

I need to have my account number, I wanted to find out how do I go about getting it so I can port my service over to another comapny.
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Re: Where can I find my Account Number

Postby Debbie1 » Fri Feb 08, 2013 7:03 am

Hi sowellkw. My name is Net Debbie and I will be addressing your question. The account is the phone's serial number. Please let us know if you have any questions. Thanks.
NET10 - Debbie
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