replacement SIM card

replacement SIM card

Postby ivan39389 » Fri Apr 29, 2011 11:20 am

I have been working with one of the NET10 CSR in this forum to port my NET10 number from ATT network to Tmobile network. Last week the CSR said I should receive the replacement SIM card in at most 5 business days. But now I still haven't receive it. I sent a message to the CSR 2 days ago but haven't got any reply. I think she might be off-duty. So can any one help here?
ivan39389
 
Posts: 11
Joined: Tue Apr 12, 2011 11:32 am

Re: replacement SIM card

Postby Stephanie » Fri Apr 29, 2011 11:41 am

Hi ivan39389. My name is NET10 Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. Were you given a ticket number for the sim card replacement already? Please let me know. Thanks.
Net - Stephanie
Stephanie
 
Posts: 1977
Joined: Thu Aug 12, 2010 8:34 am

Re: replacement SIM card

Postby ivan39389 » Fri Apr 29, 2011 11:44 am

Yes. I am gonna send you a private message.
ivan39389
 
Posts: 11
Joined: Tue Apr 12, 2011 11:32 am

Re: replacement SIM card

Postby Stephanie » Fri Apr 29, 2011 11:50 am

Hi ivan39389. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum.
Net - Stephanie
Stephanie
 
Posts: 1977
Joined: Thu Aug 12, 2010 8:34 am

Re: replacement SIM card

Postby nicolaspiniello » Tue Jun 18, 2019 12:57 am

Hello,

I lost my NET10 SIM Card while abroad.

How can I receive a new SIM card with the same phone number? The SIM Card is active.

thank you! I am desperate!
nicolaspiniello
 
Posts: 2
Joined: Tue Jun 18, 2019 12:55 am

Re: replacement SIM card

Postby Net - Larry » Tue Jun 18, 2019 9:07 am

Hi nicolaspiniell. I'm NET10 Larry. I'm sorry to hear that you lost your SIM card. You can buy a new SIM card at your nearest authorized dealer or online at www.net10wirless.com. We can help you update your phone when you have a new SIM card. If you need further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Net - Larry
 
Posts: 2007
Joined: Tue Oct 25, 2011 9:22 am


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