More minutes???

More minutes???

Postby kornnuts77 » Wed Nov 17, 2010 6:19 am

My screen on my phone broke and I can't read it. I called to transfer my number to a phone that works and was told because I can't see my minutes in order to transfer my number I have to go and buy another card. I have time on my phone and because I can't read how many I have I have to go and buy more just to transfer my number? It makes no sense. why should I lose the minutes that I already have on my old phone, just because I can't see the screen?
kornnuts77
 
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Re: More minutes???

Postby Stephanie » Wed Nov 17, 2010 6:54 am

Hi kornnuts. My name is NET10 Stephanie. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
Net - Stephanie
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