Buying minutes but error occured

Buying minutes but error occured

Postby John125 » Thu Nov 11, 2010 1:02 pm

I tried to buy some minutes for my phone online but I recieved an error saying my transaction could not be completed and I should call Net10. Well today i check my Visa card and it is billed from net10 however I have no minutes and i have transaction charged to my account. What do I do?Oh and I did enter my Cell phone serial number during the process of ordering, because right now it is showing it is unregistered and unusable.
John125
 
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Re: Buying minutes but error occured

Postby Stephanie » Fri Nov 12, 2010 4:51 am

Hi John. My name is NET10 Stephanie. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
Net - Stephanie
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